“Bankzila”/”Company”/”Bankzila.com”) including online platform(s) www.bankzila.com and “Mobile App” (Collectively “Website”) recognizes the importance of maintaining your privacy. Bankzila.com is committed to maintain the confidentiality, integrity and security of all information of its users. This Privacy Policy describes how Bankzila.com collects, stores, handles and transfers certain information received from you via the use of the Website on a need basis. This Privacy Policy applies to the visitors to our Website and our existing and future customers. By visiting and/or using our Website, you are accepting and consenting to the practices described in this Privacy Policy.
By using or continuing to use the Website, you agree to our use of your information (including sensitive personal information as defined under the Information Technology Act 2000, applicable rules, notification, etc.) in accordance with this Privacy Policy, as may be amended from time to time by Bankzila at its sole discretion.
Your Personal data/information will be collected and stored at servers located in India by Bankzila Private Limited along with its parent company (including its representatives, affiliates, and its business partners).
The data we obtain from customers is used to personalize and enhance your experience on the Bankzila website. Here are the types of information we collect:
We collect and store any information or documents you enter or upload on our website, or provide to us in any other way, based on the product or service you have chosen and as required by us or our business partners. This includes personal information such as your first name, last name, email address, date of birth, and residence city. While you have the option to withhold certain information, doing so may limit your access to many of our services and features. It is important to note that we do not collect or store your biometric information.
On a one-time basis, we may request access to your camera, microphone, location, and mobile device, and store such information solely for the purpose of onboarding or fulfilling KYC (Know Your Customer) requirements, with your explicit consent. This is done in accordance with the Digital Lending guidelines issued by the Reserve Bank of India (RBI), as amended from time to time.
Additionally, we may receive information about you from other sources and add it to our account information.
We receive and store certain types of information whenever you interact with us on the Bankzila.com website. For example, we utilize “cookies” and gather specific information when your web browser accesses the website or when advertisements and other content from the website are served on other websites. A cookie is a data piece that is stored on your computer and linked to information about you. We may employ both session ID cookies and persistent cookies. Session ID cookies are terminated and erased once you close your browser or log out, while persistent cookies are small text files stored on your computer’s hard drive for an extended period.
Bankzila.com may use session ID cookies to track user preferences during their visit to the website. These cookies also assist in reducing load times and minimizing server processing. Most browsers provide options for preventing the acceptance of new cookies, receiving notifications when a new cookie is received, and disabling cookies entirely. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by adjusting the settings of the respective add-ons or visiting the manufacturer’s website.
However, it is important to note that enabling cookies allows you to benefit from essential features of the website. Therefore, we recommend leaving cookies turned on. Blocking or rejecting our cookies may prevent you from using certain Bankzila.com website products and services that require signing in.
Bankzila collects your information when you register for an account, when you use its products or services, and visit its website pages. When you register with Bankzila, you will be asked for your first name, last name, state and city of residence, email address, date of birth, and gender. Once you register on the website and sign in, you are no longer anonymous to us. Additionally, during registration, you may be asked for your contact number, and we may send SMS notifications about our services to your wireless device. By registering, you authorize Bankzila (including its business partners and affiliates) to send texts, email alerts, including promotional emails and SMS, to you with your login details and any other service-related requirements, even if you have registered yourself under DND (Do Not Disturb) or DNC (Do Not Call) or NCPR (National Customer Preference Register) services. Your authorization will remain valid until your account is deactivated or unless you withdraw your consent.
Bankzila’s website may, based on your consent, also access your mobile device, including the camera, for the purpose of service facilitation and ease of access to our website for the various services you have opted for, in compliance with applicable laws.
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